E-gift Card Terms
Promotional E-Gift Cards Terms and Conditions
General Terms
Redeemable in any U.S. or Puerto Rico Video Game Depot, LLC retail location or online at VideoGameDepotAK.com® where available for merchandise or services, including some related services, excluding prepaid open-loop cards and third-party gift cards.
No expiration date, no fees. Not redeemable or returnable for cash. Not a credit or debit card. Not valid as payment on a Video Game Depot, LLC credit card.
Check gift card balance at any U.S. and Puerto Rico Video Game Depot, LLC retail locations, online at VideoGameDepotAK.com, or call 1-907-646-GAME (4263). Must have card number available. An e-gift card may be available for reference in VideoGameDepotAK.com accounts in the order details section of your account.
All terms enforced except where prohibited by law.
Providing a Valid E-Mail Address
Video Game Depot, LLC is not responsible for e-gift cards that are undeliverable or not received due to your failure to enter an accurate e-mail address. Please check to make sure the e-mail address is correct and contact Video Game Depot, LLC online at VideoGameDepotAK.com, or call 1-907-646-GAME (4263).
If you have provided a correct e-mail address, but the e-mail containing the e-gift card has not been received within a reasonable period, the following is a list of the most common reasons why delivery may have failed:
- Spam filter blocked e-mail or routed it to a bulk/spam folder
- Recipient’s firewall blocked the e-mail
- E-mail inbox is over size limit
- Invalid e-mail address
If a spam filter is blocking Info@VideoGameDepotAK.com e-mails from getting to an inbox, the e-mail options will need to be modified so that Info@VideoGameDepotAK.com e-mails are not considered spam.
E-Gift Card Replacement
Lost, stolen or damaged cards replaced only with valid proof of purchase to extent of remaining card balance. If an e-gift card CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND THE SOLE LIABILITY OF VIDEO GAME DEPOT, LLC, SHALL BE THE REPLACEMENT OF SUCH E-GIFT CARD.
Special Offer Returns
If you return an item bought as part of a bundle or with a promotional discount and you do not return everything — not to worry. We will reimburse you for what you do return, minus the value of the discount or freebie.
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About Us

Video Game Depot serves both the retro and next-gen gaming communities. A family owned store, Video Game Depot buys, sells and trades everything from the newest titles to beloved classics.
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